Every carrier has a scorecard with an A-F grade. Show up on time, no incidents, no no-shows? You get the best dock. Otherwise, you wait.
Illustrative video. Actual interface may vary.
Each benefit is designed to eliminate friction and keep the operation flowing.
The score updates every night using the last 90 days of history. You don't need to touch anything.
Grade A: priority docks. Grade D-F: standard docks. The system handles the routing.
If a carrier goes from B to D, they get an email explaining why and what to fix.
Every check-in, check-out, no-show, and cancellation is recorded with an exact timestamp.
A nightly process combines punctuality, no-shows, incidents, and efficiency into a single grade.
When a new appointment comes in, the system already knows which dock to assign based on the carrier's grade.
14-day free trial to see the impact on your operation. No credit card required.