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  • 01Portal + Bookings
  • 02Dock + Yard
  • 03Multi-site
  • 04QCD Scoring
  • 05Alerts + KPIs
  • 06Cerebro AI
  • 07Webhooks
Home/Features/Webhooks
WEBHOOKS
Module 07 · Integrations

Your systems talk to Docklyx. Docklyx keeps the yard in sync.

When your carrier is booked in the TMS for a specific day, Docklyx receives the inbound webhook, validates the payload and creates the appointment. While that truck moves through your yard, Docklyx sends outbound events to your WMS so inventory, dock and labor systems know what just happened.

Inbound TMS eventsOutbound WMS updatesSigned payloadsRetries + replayDelivery historyEvent catalog
Start free trial →See the flow
At a glance
Direction
Inbound webhooks into Docklyx · outbound webhooks to your systems
Example inbound
TMS books a carrier for May 18 → Docklyx creates the appointment
Example outbound
Truck enters yard → Docklyx sends status to your WMS
Security
HMAC-SHA256 signatures · raw-body verification · secret rotation
Reliability
Retry queue · dead-letter state · replay failed deliveries
Plans
Enterprise
Interactive demo

Two directions. One operating truth.

Inbound creates the appointment from your source system. Outbound keeps WMS, ERP and BI updated as the truck moves.

docklyx.com/settings / webhooks
Enterprise
InboundTMS
TMS
Docklyx

Receive from your TMS

Appointment created automatically for May 18 · 09:00

SignedMapping active
OutboundWMS
Docklyx
WMS

Send to your WMS

Event sent: truck in yard · zone Z-2

Signed5 retries
Event flow
1
TMS books carrier
2
Docklyx creates appointment
3
QR sent
4
Gate check-in
5
WMS receives status
Normalized payload
{
  "event": "checkin.completed",
  "appointment_id": "apt_8K2",
  "carrier": "Norte Rapido",
  "dock": "D-04",
  "yard_zone": "Z-2"
}
Webhook anatomy

Inbound creates intent. Outbound reports reality.

The integration layer has one job: accept trusted operational intent from your systems, then report every verified yard event back out with enough context for downstream systems to act.

WEBHOOK PIPELINE
1Receive

A TMS or ERP posts a booking request to Docklyx.

→
2Verify

Signature, site, carrier, date and event type are validated before processing.

→
3Create

Docklyx creates or updates the appointment and keeps the external reference.

→
4Emit

As the truck moves, signed events are sent to subscribed WMS or BI endpoints.

Idempotent — duplicate inbound requests resolve to the same external reference.
Auditable — every delivery keeps status, attempts, response body and next retry.
Recoverable — failed deliveries can be replayed after the endpoint recovers.
warning
Endpoint degraded

Retryable failures continue with backoff while admins see the health state.

Timeout · HTTP 429 · temporary 5xx

critical
Auto-paused

After repeated failures, Docklyx can pause the subscription until the endpoint is fixed.

Dead letter · invalid endpoint · repeated 4xx

Integration controls

Built for real operations, not a fragile one-off endpoint.

01Inbound

TMS booking becomes a Docklyx appointment.

Your TMS sends the carrier, date, load type, PO or reference and preferred dock window. Docklyx validates the payload and creates the appointment in the right DC.

02Outbound

Every yard milestone leaves Docklyx.

Check-in, yard assignment, dock arrival, operation start, checkout, cancellation and exception events can be sent to your WMS, ERP or data warehouse.

03Security

Signed before anything trusts it.

Payloads use HMAC-SHA256 signatures and raw-body verification. Secrets are shown once, can be rotated, and every endpoint is protected against unsafe targets.

04Reliability

Retries, dead letters and replay.

Temporary failures stay pending with exponential backoff. Repeated failures move to dead letter, notify admins and can be replayed after the endpoint is fixed.

05Mapping

Your names stay your names.

External references, dock codes, carrier names and site IDs map into Docklyx without forcing your TMS or WMS to change its vocabulary.

06Catalog

One event catalog for engineering and ops.

Supported events, example payloads and signature examples live beside delivery history, so teams can debug without chasing a PDF.

End to end

From TMS booking to WMS yard event.

One truck, two systems, no manual bridge between them.

07:42
TMS books the carrier

Your TMS schedules Norte Rapido for May 18 at DC Bajio.

01
07:42
Inbound webhook lands

Docklyx validates signature, maps the DC and creates the appointment.

02
07:43
Carrier receives QR

The appointment behaves like any native Docklyx booking.

03
09:04
Gate check-in

Guard scans the QR. Docklyx emits checkin.completed.

04
09:06
Truck enters yard

Zone assignment event is sent to WMS with appointment and carrier references.

05
09:18
Arrives at dock

dock.status_changed and appointment.updated keep downstream systems current.

06
10:11
Checkout closes

checkout.completed carries gate-to-gate timing for WMS and BI.

07
10:12
Delivery inspected

If your endpoint failed, admins inspect response body and replay the event.

08
How it connects

The webhooks page is the bridge between Docklyx and your stack.

System
Docklyx sends →
Docklyx receives ←
01TMS
Appointment status, cancellation and no-show events
Booked carrier, reference, date, load type and requested window
→
02WMS
Check-in, yard zone, dock arrival, operation start and checkout
Expected load references and dock requirements
→
03ERP
Completed appointment, exception and dwell-cost events
Purchase order, ASN or shipment references
→
04BI / data warehouse
Normalized event stream for reporting
—
→
05Docklyx modules
Portal, yard, QCD, alerts and Cerebro event history
External source of truth references
→
What it moves

Four integration outcomes your team can feel.

-100%
Manual appointment re-entry

A booking created in your TMS does not need to be typed again into Docklyx.

<1 min
WMS status lag

Yard and dock events leave Docklyx as soon as the operational state changes.

5x
Retry attempts

Temporary failures retry automatically before moving to dead letter.

100%
Delivery traceability

Every outbound event has payload, status, response and replay history.

Enterprise integration targets. Exact latency depends on customer endpoint availability.
Module questions

Things people ask in the demo.

If it's not here, sales replies same-day — not a form into the void.

Yes. A trusted TMS or ERP can send a booking request and Docklyx creates the appointment after validating the signature, required fields, DC mapping and scheduling rules.
Operational events include appointment.created, appointment.updated, appointment.cancelled, checkin.completed, checkout.completed and dock.status_changed. Enterprise implementations can map the payload shape your downstream system expects.
Docklyx signs payloads with HMAC-SHA256. Verify against the raw request body before parsing JSON; parsing and reserializing can change whitespace or key order and break verification.
Deliveries retry with backoff. If failures continue, the delivery moves to dead letter, admins are notified, and the event can be replayed once your endpoint is healthy.
Yes. Each subscription has event filters, so your WMS can receive yard milestones while your BI endpoint receives a broader reporting stream.
No. It complements it. Carriers can still book in the portal; inbound webhooks simply let your source systems create or update appointments without double entry.
← Previous moduleCerebro AI
PRICING

A plan for every yard size.

Monthly or annual billing (save 17%).

Starter
$299 USD
per month
Start
  • -1 distribution center · Up to 8 docks · 10 users
  • -Booking portal + QR check-in
  • -Yard management + dock planner
  • -Real-time dwell alerts
POPULAR
Growth
$539 USD
per month
Start
  • -Up to 2 distribution centers · 15 docks · 20 users
  • -Everything in Starter +
  • -Automated WhatsApp to carriers
  • -Dwell cost tracking
Professional
$879 USD
per month
Start
  • -Up to 3 distribution centers · 25 docks · 30 users
  • -Full QCD scoring + cost tracking
  • -Cerebro AI (NL queries, slot optimizer)
  • -KPI alerts + daily digest
  • -WhatsApp bot + notifications
Enterprise
Custom
multi-site · SSO
Talk to sales
  • -Unlimited distribution centers / docks / users
  • -Outbound webhooks + ERP/TMS
  • -99.95% SLA · SOC 2
  • -Dedicated CSM
  • -Optional on-prem

21 days free · No credit card required · 1-day setup

WEBHOOKS
Next step

Connect your stack without slowing the gate.

We map one inbound booking event and one outbound yard event first. Then we expand the catalog once your team trusts the flow.

Start free trial →Book a demo

Here when your yard needs it.

Docklyx

Dock and yard intelligence. Optimize your logistics operations with AI.

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